Wednesday, January 29, 2020

Information or Advice and Guidance Essay Example for Free

Information or Advice and Guidance Essay I work as Locality Co-ordinator for NALS, based at The Gatehouse in Hexham. My role is varied and no two days are the same, however predominantly I manage the building on a daily basis, dealing with the public, clients, tutors and any other persons who access the building. I ensure safe working practices/classrooms in accordance with Northumberland County Council policies as well as working closely with the Locality Manager to ensure the smooth running of centre/courses. I also deal with any issues as and when they should arise. I contribute to the development of the service and monitor client  attendance. I provide information, advice and guidance to clients enquiring about courses/finance as well as advising enrolled clients about choices for progression routes Where I am not able to help a client directly I can refer or signpost them for specialist help. I have provided information and advice to a support worker enquiring on the behalf of a client who is supported in the community, the client volunteers in a local charity shop but struggles with reading. I referred the client to the NALS brochure which she had with her at the time. I drew her attention to the free Functional Skills English class which takes place on a Tuesday with tutor Ged, which covers both reading and writing. I explained that an assessment would have to be carried out to ascertain the clients level. I arranged for a time and date on which the client could be assessed with a view to her potentially beginning the course. I have provided information and advice to a local employer regarding construction courses. I referred to the NALS website and read out brief descriptions of the courses on offer. I sent an e-mail to the client signposting him to Mike Smith who is the course leader. I also provided PDF documents of course descriptions. The clients who access The Gatehouse vary from 16-85 years old. The younger clients are those who did not gain any qualifications at school and whom work towards their Functional Skills (in ICT, Maths and English) parallel to the their chosen course e.g. Working with Children and Young People. Some clients study Access to Higher Education to gain entry into Further/Higher Education. Mature students enrol on a variety of courses whether this be a leisure course or certificated course in languages or ICT. Courses are advertised in brochures which are published three times throughout the year (Autumn, January and Summer.) Leaflets, posters are also displayed in the local job centre e.g. certificated courses such as ICT to help gain employment. NALS has a dedicated website describing courses as well as an electronic version of the brochure. Adverts are also placed in the local press (Hexham Courant.) I also post out information to clients, discuss courses over the telephone and e-mail. Some clients come to the centre and face a particular barrier such as disability. When supporting clients who have a hearing impairment I can either send information electronically or use an induction loop system if the client is in the centre. For visually impaired clients I produce information resources in large text and for ESOL clients information is provided in another language e.g. NALS brochure. I also use different colours of paper for dyslexia. I currently have a client who has impaired vision, for whom I produce all information materials in a large font onto A3 paper. Another client who has dyslexia has benefited from resources which I copy onto yellow paper. To meet the needs of clients who have limited mobility I organise the timetable so that their course is on the ground floor rather than on the first floor. I currently support a client on a language course whose health has deteriorated recently due to arthritis/operations. The class took place on the first floor and she was finding the stairs difficult (we do not have a lift). When this was brought to my attention, I met her needs by moving the class to the ground floor for ease of access. Prior to courses starting enrolment forms are completed by either myself or by clients and once clients commence their courses these forms are sent to Head Office and centrally stored. Enrolment forms that remain on-site are held in locked filing cabinets. Any data which is held electronically e.g. spreadsheet of students on current courses containing any personal details such as date of birth/contact details is password protected. This is all carried out in line with Data Protection Act 1988. Northumberland County Council holds a clean desk policy therefore any client information is locked away at the end of each day In the reception area of my centre a variety of leaflets are on display in racks covering topics such as course information and safeguarding. These can be accessed by clients at any time. In the line with the Equality Act 2010 I can contact Head Office to obtain leaflets in other languages. In my centre I have set up a spreadsheet which holds information on current students such as:- Name Postcode Contact Details Date of Birth Course Start/End date Payment method This is password protected and kept up to date and easily accessible. Head Office centrally hold all enrolment forms once clients have commenced a course, however the electronic system EBS is not always up to date (the front end of the database which we have access to) and sometimes it is difficult to retrieve information on current clients. If clients have a change of circumstance, I use online forms to notify Head Office of this e.g. should they move address, contact details, or withdraw from a course. Copies of any changes are also kept on file in office/within course registers. Online forms, once submitted now automate an acknowledgement that they have been received via e-mail. Copies of this e-mail are kept in folders within my e-mail i.e. Withdrawal confirmation as well as a paper copy of the submitted form. I monitor all information leaflets in the centre ensuring that they are up to date and re-order when necessary.

Tuesday, January 21, 2020

HR roles and responsibilities Essay -- essays research papers

In today’s competitive business market, it is very important to remember how effective planning and development play an important role in the overall success of the organization. The ability to plan and execute an effective strategy is only as good as the people that are placed in the positions to make these decisions. It is crucial to have an aggressive team that will be both competitive and motivated to carry out the objectives set forth. Not only is it important to understand how these individuals will effect the organization but also the importance of obtaining effective hiring practices. Real Estate human resources vary from agency to agency, but for larger companies, still has a strong presence in the company. Human resource management is truly the backbone for all organizations as it relates to the overall picture. Additionally, human resource management effects an organization through methods such as effective human resource planning, equal opportunity employment and affirmative action, the recruitment and selection process of staff and the manager’s ability to manage a safe and healthy work environment. The real estate industry provides many aspect of management related to strategic initiatives that directly affect the organization. In looking at the management in a real estate environment, there are many decisions that need to be made and how these decisions effect the organization and the staff is a crucial part of the success of the overall operation. Human resource management plays an important role in the development of accurate policies and procedures, staffing and management of personnel and individual job fulfillment and career planning. Let us not forget the basics of human resource management and how it relates to daily operations in a real estate environment. On a daily basis managers must understand that they are the representatives of human resources and how they react to staff members in certain situations directly effects the operation of the agency. Human resources development is a major function that consists not only of training and development but also of individu al career planning and development activities, organization development, and performance appraisals, an activity that emphasizes training and development needs (Mondy, et al, 2005a). Managers must understand that training and development of staff and management is cruci... ...to age, sex, race, religion, functional specialty, religion, sexual orientation, geographic origin, and lifestyle, tenure with the organization, or position and any other perceived difference. (Mondy, Noe, 2005d). As discussed, it is important not only for the manager to understand the importance of the human resource management process, but also the way that all aspects of the management an operation effect success. Human resources management certainly applied to daily operations and is very difficult to overlook when realizing the constant need to understand and determine solutions for your organization (Mondy, et al, 2005e).These practices are levels of awareness that every manager and employee must be aware of in a real estate company. Next time a staff member has a question about human resource planning, equal opportunity employment and affirmative action, the recruitment and process of staff or the manager’s ability to manage a safe and healthy work environment human resources one must remember how important an human resource manager is to the company. References Mondy, R., et al. (2005). Human resource management (9th ed.). Upper Saddle River, NJ: Prentice Hall, Inc.

Monday, January 13, 2020

Developmental essay

The term development means a progressive series of changes that occur as a result of maturation and experience. This means that development does not consist merely of adding inches to one’s height or of improving one’s ability. Instead it is a complex process of integrating many structures and functions. Many theorists have proposed concepts or theories on the developmental aspect during adolescence. One of these theories is Erikson’s Eight Stages of Development.The goal of developmental changes is to enable people to adapt to their environment in which they live. To achieve this goal, self- realization, or, as it is some times called â€Å"self- actualization† is essential. I have known an adolescent long ago, he was my neighbour. He used to be my childhood friend then. I have seen him since he was still five years old. During those times I already see him lacking the self- confidence, very pessimistic, he has fear of wrong doing and over control and over restriction of own activity.When he was in his school age, six to twelve years old; I was just surprised seeing him very creative, and already developed a sense of competence and perseverance. When he reached his adolescent stage, I noticed that he has a coherent sense of self and always plans to actualize one’s abilities. There will be a very great difference in the development aspect of a person if he belongs to an ethnic or a dominant culture. Development is influenced by many factors and these are appearance, behaviour, cultural stereotypes, cultural values, role changes and personal experiences.Behaviour is influenced by the environment the person has been brought up to. When behaviour changes are disconcerting, as during puberty and senescence, they affect attitudes toward the changes unfavourably. From mass media, people learn cultural stereotypes to judge people of those ages. Every culture has certain values associated with different ages. Because maximum productivi ty is associated with young through early middle age adulthood in the American culture of today, attitudes toward this age group are more favourable than attitudes toward other ages.Personal experience also has profound effects on an individual’s attitude toward developmental changes. Self- esteem greatly plays an important role in identity development of an adolescent. Self- esteem is one’s perception towards his self- worth, appearance and how other’s sees him in the society. So when one has a very negative or low self esteem then that would greatly affect his development and how he interacts with the people around him.Parents and teachers should let the adolescents explore and socialize. In that way they would develop their self- confidence. They should help them learn the degree to which assertiveness and purpose influence their environment as well as the beginning ability to evaluate one’s own behaviour. They should inculcate in their minds that ever y individual is unique in so many ways and that every person is indeed biologically and genetically different from every one.

Sunday, January 5, 2020

Decision Making The Rational Planning Model - 969 Words

The process of decision-making, and the models used during this process, has long been a focus in the field of Urban Planning. Part of this focus has been a discussion regarding which decision-making model is best suited for this profession. One often employed but highly controversial model for decision-making found in this field is the rational planning model. This model, which was first adopted by planners in the 1950’s and 1960’s, focuses on addressing the problems of cities and their inhabitants through a series of comprehensive and rational steps. This multi-step model assumes that following a sequence of interdependent steps will result in finding the best possible solutions for any proposed problems. Within the field of urban planning this model of decision-making is most often applied to the creation of comprehensive master plans, and it often begins with first establishing a vision for the city and creating a set of goals, in order to reach this ideal vision. This first step also includes working to identify, comprehend, and define problems that should be addressed within the master plan. One important aspect of this entire decision making process is ensuring a variety of voices are heard, so that decision makers have a shared understanding of any problems facing potential stakeholders of this process, and so that they can work towards implementing common goals. The next step of the rational planning model involves gathering information and developing a set ofShow MoreRelatedRationality Vs. Rational Rationality1257 Words   |  6 PagesRationality, a vague term that is heavily used in classic economic theory as well as planning theory, represents a ‘virtue’ that m aximize the utility. There are basically two types of rationality, one is pure rationality, the other one is pragmatic rationality. 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